Week 1: Recognizing & Serving Your Guest

Week 1 workshop is designed to increase employee's ability to make positive connections with clients, guests, vendors, and other employees. Emphasis on organizational skills and proven time management strategies will improve an employee's ability to adapt quickly to guests' needs and manage simultaneous projects. Will develop skills to "go the extra mile" for the customer. Communication strategies will be honed to deliver positive business messages.  Strategies for managing challenging situations will be practiced.

For entire program, see www.McCallCollege.org click Customer Relations.

For Application, please click http://www.mccallcollege.org/application.html

For more information, email information@McCallCollege.org